Latest Content

Escalon Services uses smart AI chatbots to improve its CX
Oct 09, 2023
Case Study
1

With over 18 years of experience as a serial entrepreneur and leader, Ruby has founded and scaled three successful companies, including Escalon Services, a one-stop shop for startups and growing businesses. Escalon provides customized and comprehensive solutions for handling non-core yet essential functions, such as finance, accounting, HR, payroll, and benefits. Ruby's mission is to unburden entrepreneurs and give them back their most important asset: time to focus on growth.

Ruby's core competencies include entrepreneurship and process excellence. He has a proven track record of creating and delivering innovative and high-impact products and services in various domains, such as essential business services (EBS), spend management, e-business, and biofuels. He has also held strategic and operational roles at GE, i2, VerticalNet, and McKinsey, where he gained valuable insights and skills in strategy, economics, operations, and market entry. Ruby holds an MBA from the University of Chicago and a BS in Aerospace and Mechanical Engineering from SUNY at Buffalo. He is fluent in English, Punjabi, and Hindi.

1
case study