As the VP U.S. CX Strategy, Consulting and Operations at Blend360, I leverage my 21+ years of experience in leading strategic marketing and technology initiatives for diverse industries, focused on improving customer experiences. I help clients adopt A.I. and data-driven operations in all facets of their business, with a heavy focus on digital transformation and experience technology ecosystems.
I am passionate about delivering value and impact through innovative solutions that enable growth, efficiency, and customer satisfaction. I have a proven track record of building strong relationships with C-level executives and driving executive communications. I also have extensive experience in product strategy, go-to-market strategy, and launch operations.