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Domino's Delivers Delightful Customer Experiences to Boost Incremental Revenue
Apr 02, 2024
Case Study

Business-focused marketer with ~20 years’ experience in leading businesses across Consumer Tech, FMCG / CPG (Foods, Personal care & Healthcare) & QSR sectors. I am currently working as the Chief Marketing Offer (Domino’s) and Business Head, Platforms (Swiggy & Zomato), leading the all India business for all channels across 1850+ restaurants (Delivery, Dine-in & Takeaway).

Proven track record of turning around complex, large sized businesses and power brands like Dettol, Horlicks, Complan, SugarFree, Veet, Domino’s, Zomato & Strepsils. My expertise includes driving growth through a mix of brand strategy, innovations, performance marketing, CRM, superior customer experience and rigorous in-market execution.

Held leadership positions (South Asia Leadership Team member @Domino’s & Zomato) and enthused large cross-functional, multi-cultural teams with the objective of delivering stretch business objectives. Currently leading a team of ~50 marketing professionals

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