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Integration/ Ecommerce Architect, Customer Advisor, Customer Success Manager:
• Extensive experience in e-commerce, data integration, advisory & consulting.
• Helping customers with product roadmap, evangelizing product usage across business units. Provide best practices.
• Advisor to key customers, driving conversations with Business sponsors, Enterprise Architects, CTOs CIOs, creating trusted relationships.
• Extensive experience in professional services, working with partners, third-party vendors, product implementations with product, SaaS companies.
• Hold discovery workshops with customers, partners, positively influence key stakeholders. Understand business problems, design and develop efficient solutions for customers.
• Ecommerce integrations with ATG/Endeca, API management, Hybris, SAP Integration work with Mulesoft platform
• Manage multiple clients, help grow business/product footprint.
• Digital Marketing, Experience manager, CMS system, campaigns, audience segmentation, product/caegory landing pages, templates, SEO, preview, authoring contents.
• Worked on Ecommerce Search products using Artificial intelligence, machine learning Search product. Provide better search capabilities with personalization, ML & AI abilities.
• Experience in ERP, database, BI/OLAP, data communication.
• Extensive domain expertise in Fashion, Apparel, Retail, Auto /automobile industry, Consumer, Manufacturing, IT, Financial, Libraries, Education & Entertainment industries.
• Enable partners, Sysem integrators for Product adaption, provide support.
Manage on-shore and off-shore dev teams for timely delivery, provide design/guidance.