Most engaged

Identify Cross-Sell vs. Up-Sell Opportunities with Journey Analytics
Oct 16, 2023
Article

Latest Content

S2 Ep. 11 Customer journey management - the next step in CX evolution
Oct 16, 2023
Podcast Episode
Everything You Need to Know about Customer Journey Analytics
Oct 16, 2023
Article
How to Effectively Measure Customer Experience
Oct 16, 2023
Article
Identify Cross-Sell vs. Up-Sell Opportunities with Journey Analytics
Oct 16, 2023
Article
Customer Journey Measurement: The Essential Guide
Oct 16, 2023
Article
How to Improve Contact Center Optimization with Customer Journeys
Oct 16, 2023
Article
1

Chief Marketing Officer (CMO) | Advisor | Board Member | Growth Driver | Category Creator | Go-to-Market Architect

Revenue-driven, analytical go-to-market leader
Leader, team builder and hands-on player coach. Drives improved sales and marketing effectiveness by building modern marketing platforms and training sales and marketing staff to use an agile, data-driven, metrics-based approach

Achievements
* 3X chief marketing executive and growth driver for more than a dozen companies
* Led 25-person marketing team that grew revenue 5X to more than $100M
* 6 exits (2 IPOs, 4 acquisitions)
* Invited speaker at more than a dozen conferences
* Top 50 B2B Marketing Influencer
* Office of Naval Research Fellow
* Co-author of 10 US Patents

Vertical industry experience: financial services, insurance, telecom, healthcare, pharma, high tech, manufacturing, and utilities.

Strategic specialties: strategic planning, market analysis, positioning, branding, go-to-market strategy, customer experience, journey mapping.

Operational specialties: demand generation, content-driven marketing, inbound and outbound marketing, account-based marketing and sales (ABM/ABX), product marketing, social marketing, analytics, market research, pricing, positioning, messaging, branding, public relations (PR), analyst relations, product management, customer success, product development, licensing, partnership development, and sales enablement.

5
articles
1
podcast episode