Steve Shultz serves as Head of Strategic Meetings Management & Operations at Lincoln Financial Group where he leads the SMM Strategy for managing enterprise-wide meeting & event activities, processes, suppliers, technology solutions and data analytics. Shultz serves as Account Administrator of Lincoln's Award Winning Cvent Strategic Meetings Management program and is also responsible for systems integration, operational improvements, project planning, change management & managing changes to scope. He serves as a subject matter expert to team members and internal/external stakeholders on event management best practice standards, templates and practices. Shultz enjoys developing strategic account relationships, working closely with a diverse cross functional team including IT, procurement, legal, compliance, business resilience & security and various hotel & travel NSO's.
Prior to joining Lincoln in 2013, Shultz served as Director of Events with Global Spectrum (now Spectra) at PPL Park (now Subaru Park) where he helped attract national touring acts to the 20,000 seat stadium, increase attendance & managed a Guest Services Program that achieved top satisfaction ratings by Turnkey Sports & Entertainment.
Earlier in his career, he served as Director of Operations and Game Presentation for the Philadelphia Soul of the Arena Football League. He earned back to back selections by the AFL to direct ArenaBowl XXI and XXII (2007-2008) Weekend in New Orleans, ranking him among the top in the league.
Shultz is a graduate of York College of Pennsylvania, where he received a Bachelor of Science degree in Sports Management with a Minor in Marketing and a Concentration in Athletic Administration. He is a frequent speaker at Cvent Connect and serves on the Cvent Customer Advisory Board. Shultz resides in South Jersey with his wife, Stephanie, and their two energetic children. He is also Lean Six Sigma Yellow Belt Certified and is one of very few to hold every Cvent Certification.