I helped a high-growth SaaS company exceed aggressive revenue targets by optimizing the customer experience and maintaining high rates of revenue capture, customer satisfaction, and retention. The success that I’ve achieved throughout my career can largely be attributed to my expertise in the following areas:
✯ Project Planning & Management
✯ Channel Partner Relations
✯ Customer Satisfaction & Retention
✯ Customer Journey Mapping
✯ Solution Implementation
✯ New Business Generation
✯ Recruiting & Staffing Initiatives
✯ Coaching & Mentoring
✯ Employee Training & Development