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Meticulous Project/Program Manager with the ability to manage live online events while working with multiple internal teams and external clients to insure the high-quality and success of these multi-level programs. Experience in managing multiple business operations, such as sustaining client and vendor communications, navigating technical issues and implementing effective business policies and procedures. Has a mindset for technical details and company process, including creating process documents and training coworkers on new procedures. Specializes in developing and nurturing productive internal and external client and vendor relationships.
Core Qualifications and Skills
• Highly experienced with all facets of client relations and customer service
• Excellent communication with vendors
• Ability to successfully manage multiple projects
• A mindset for process and implementation
• Applies creative problem solving
• Sound knowledge of report generation related to client activities
• Utilizes positive attitude and strong listening skills to motivate coworkers
• Tech savy and computer literate
• Strong oral and written communications skills
• Proficient in the use of MS Office applications including Excel and PowerPoint
• Knowledgeable with programs such as Photoshop, Dreamweaver and various Content Management Systems
• Strong oral and written communications skills
• Adept at maintaining diplomacy in challenging situations
• Proven ability to plan, organize, and implement new business practices and procedures
• Strong reading and math skills