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Energetic and Results-Oriented Healthcare Transformation Leader, with a focus on customer experience, virtual care and care collaboration operations and technologies, delivering solutions to healthcare and life sciences organizations.
A recognized industry expert and consultant in patient experience, patient access, revenue cycle and telehealth.
Possesses an impressive track record in exceeding financial targets, generating strong economic, stakeholder, and customer value in all phases of a company’s growth or portfolio’s lifecycle.
Provides unique, innovative, customer first leadership, focusing on improved or new operating models and workflows delivering strong ROI through technology.
Builds trust with Line of Business, Patient Experience, Physician and Nursing Groups, IT and Informatics through understanding of current state workflow, opportunities and challenges, requirements, and desired outcomes.
Technology Translator building the bridge between business requirements, operational models and technical solutions.
AREAS OF EXPERTISE
• Healthcare and Life Sciences Digital Transformation Consulting
• Portfolio Planning, Execution & Lifecycle Management
• Cross Functional, Cross Level Trusted Advisor
• Start-up, Crisis & Change Management • Consultative Selling & Business Development
• Translating ROI Centric Requirements into Operational and Technical Solutions
• Workflow, Current State – Future State, Maturity Model, and Business Case Consulting