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University of Toledo FCU
Oct 16, 2023
Case Study
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I have over two decades of collection experience. Very well developed in providing the best quality in customer service and providing the highest level of production for the various clients I have serviced over the years. My experience has many levels of collections, including banking, third party collections on delinquent medical bills and retail accounts. Also I have gained experience in the legal aspect of collections, which include filing law suits, judgements, appearing in court and wage garnishments. Working in the accounts receivable/collections area is mainly about reading people, having thick skin and being able to provide the highest quality of return for your client but also be able to work with the people you're collecting from.

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case study