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More than 19+ years of Experience in IT & Software with 13+ years handling Customers and Solving Customer Escalations escalated from Support for Technical, Administration, Infrastructure, Security, Performance, Analytics Tasks on Oracle Hyperion EPM Products, OBIEE, Oracle Analytics Server, Oracle Analytics Cloud Services, Oracle Identity Cloud Services (IDCS). Having 6+ years in Software Testing/Quality Assurance and Development.
Security: Product Level Security, SSL/TLS, SSO Configurations (Kerberos, OAM, CA SiteMinder, Azure, Okta, OneLogin, SAML 2.0, OAuth, OpenID Connect, etc), LDAP Directory Integrations, Provisioning Users, etc.

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