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UX LEADER and CONTENT DESIGNER

Storyteller & pusher of craft. I use words to guide users across multiple platforms and touchpoints to shape delightfully useful experiences.

Partners in solving UX crimes: Research, Engineering, Product, Design, Marketing.

My jam: AI, conversation design, service design, augmented reality, chat UI, messaging, machine learning, assistive UX, accessibility, brand strategy, editorial strategy, localization.

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