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Podcast: Internet Retailing - fun with Ian Jindal & Eric Fergusson (Ecommerce Director of Liberty Ltd)
Available on Apple Podcasts (https://lnkd.in/d76d-Nv), Spotify, Podbean and your favoured audio purveyor.
This is what Ian said: Podcasts really shouldn’t be this much fun! The word “iconic” is for once apt, as we have a wide-ranging chat in the studio with these two UK-yet-global retailers, Fortnum & Mason, and Liberty London. With over 400 years of history between them, we hear how focus, sticking to your DNA and having a real personality infuse both retailers.
We discuss their roles, what makes their businesses distinctive, “a celebration of the exceptional” and retail ‘as a movement’; from ‘joy-giving gifts’ to being ‘more relevant to more people more often’, via ‘how I got my job’.