With 20 years of consistent senior-level software management success, I've been a key member of corporate management, software development, and product teams. I'm driven by challenge and motivated by the opportunity to add value. I've managed development teams filled with people smarter than me, and yet motivated and managed them to deliver consistent and high quality work, in corporate and startup contexts. I'm a seasoned executive with proven expertise in eCommerce, SaaS, and membership/subscription systems, having developed strategies and frameworks for remote & virtual teams, and New Product Development. I've had the wonderful opportunity, over the last decade, to also be a coach and advisor to many of the commercial endeavors in the WordPress ecosystem.

Chris is a seasoned, award winning, C-level CX executive, who is results driven with a passion for leading customer focused transformations whilst driving commercial performance. Specialising in the operational, strategic and cultural aspects of customer experience, Chris has demonstrated the transferability of best CX practice, working across telecommunications and digital organisations, throughout the Asia Pacific region in both developed and emerging markets. Chris’ hands-on, high energy people management style has been instrumental in the success of building high performance teams and leading them to provide award winning customer experience at a global level.

Senior product leader with 10+ years of experience building online, high-volume & consumer-driven lead generation products at Bankrate.com, Cars.com, Apartments.com and Cappex.com. Currently lead the mortgage product at Bankrate, recently acquired by Red Ventures. Prior to Bankrate, grew ed-tech startup Cappex.com to profitability by connecting more than 7.5 million students with 750 university clients in the U.S. and 8 other countries. As VP Product at Apartments.com, led product team to successful product launches and redesigns that increased conversion 25%. Launched Cars.com’s consumer e-commerce business. BS, Journalism, Northwestern University. MBA, Kellogg School of Management. Specialties: Consumer internet products (b2b, b2c and marketplace), product vision, product roadmaps, prioritization, product team leadership, Agile development process, general management, budgeting, entrepreneurship, operations management, strategy & business development, conversion optimization, online marketing, personnel management, product planning, hiring product managers, Salesforce.com, Web analytics, SQL.

Specialties: • SMB to Enterprise Digital & Cloud Business Transformation • MarTech Strategy & Implementation (Pardot and Marketing Cloud) • CRM Implementation Expert (Salesforce- Sales Cloud, Service Cloud, Financial Services Cloud & Experience Cloud) • Data Visualization (Tableau) • Digital Marketing Strategy

Profile: Digital Transformation Catalyst, Certified Change Agent, Team Builder, Strategic & Thought Leadership Specialties: Digital, Data, Design, Experience, , Product Development, Marketing, Financial Services, Telecom Experience in building and leading growth Skills: Strong Organizational Skills, Innovation, Leadership, Management and Interpersonal Skills, Analytical and Critical thinking

Focused on building scalable solutions that actually work for customers in the long term

I am a life-long learner, culture champion, and travel enthusiast with a knack for digital advertising. I thrive in environments where I’m surrounded by passionate individuals who enjoy tackling new and ambitious challenges. Throughout my career, I've been fortunate to have had the opportunity to build, operate and help scale multiple advertising businesses at leading consumer internet companies (LinkedIn, Pinterest, Quora). Each role helped shape my perspective on our ever-evolving industry and gave me a better understanding on how brands are constantly evolving to effectively communicate with their end customers. Currently, I'm helping build the mid-market sales team at Reddit where we're focused on educating leading brands and agencies on the opportunity to drive incremental growth from our platform. If you are interested in learning more about Reddit's advertising solutions, feel free to shoot me a note and I’d be more than happy to connect with you. Contact Information: Personal Email - [email protected] Work Email - [email protected] Phone - (951)704-2532 Specialties: Strategic Partnerships - Customer Acquisition - Cross-Channel Marketing - Lead Generation - Digital Advertising - New Business Development - Sales - Email Marketing - Display/Video/Mobile/Native Advertising - Social Media (Reddit, Quora, Pinterest, LinkedIn, Facebook, Twitter) - Direct Response - Performance Marketing - CPA/CPL/CPC/CPM - Affiliate Marketing - Media Buying - Programmatic & RTB - Marketing Automation - Demand Generation - CDP/DSP/SSP