Specialties: Forecasting and Analysis, Market Research

High energy and results oriented, omni-channel executive. Dynamic, visionary and experienced executive with an innate ability to drive significant business growth through optimizing performance and increasing customer growth. High-energy strategic thinker with a hands-on mentality, using data and customer insights to drive actionable plans. Successful brand leader with an innovative, transformative, and inclusive leadership approach. Excels in building collaborative teams, strengthening relationships, and networking. My Personal Brand: • Transformative brand leader obsessed with profitable growth • Innovative and strategic thinker who acts on details • Deep expertise in digital marketing and ecommerce technology • Expert in road map planning, P&L management, customer data insights, and effective execution • Collaborative and inclusive team leader with passion to teach, coach and mentor • Connection Queen with an extensive network!

I am a highly motivated self-starter with 30 years of Customer Service experience, who combines enthusiasm, a strong work ethic, a genuine passion for exceptional customer service and a talent for building meaningful relationships. I am a highly efficient producer, known for effective communication, strategic approach, the ability to infuse enthusiasm into every interaction, with dedicated focus on performance management, productivity, accountability, team building and mentoring and developing staff. I have been recognized with multiple awards in Quality, Productivity, Leadership and Management for exceeding expectations from both external and internal clients.

A founding member & Chief Marketing & Commercial Officer, I lead the marketing, sales, sourcing, & business development effort in Pasarnow. Pasarnow is digitalized food supply chain company, creating sustainable ecosystem from the upstream to downstream. Distributing to various B2B businesses, sourcing directly from farmers. Previously I co-founded & led the marketing effort of a highly successful local-to-international fashion brand Maryalle after a rich experience in the agriculture industry with Vasham (agricultural social enterprise of JAPFA) as the Head of People & Community Development. On the side I am a VP of Generasi Muda Peduli, a non-profit social community organization helping underprivileged kids by providing them with mini libraries, laptops, & healthy food.

I am a highly motivated, versatile leader with an extensive background in project management and customer service. My years of managing a call center has given me the rare insight needed to elevate the customer experience and has been a key driver in the projects I’ve managed. I'm passionate about streamlining processes both internally and customer facing. Always asking, "How can we simplify this?" to drive positive changes.

A motivated and ambitious SEM professional looking for a career path that can challenge me every step of the way.