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Fundraising Meets Livestreaming - Softgiving Engages a New Generation of Donors at Scale

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Fundraising Meets Livestreaming - Softgiving Engages a New Generation of Donors at Scale

Experts Call for Digital Safety Overhaul Before Things Go Wrong

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Experts Call for Digital Safety Overhaul Before Things Go Wrong

Why 2021 Is the Year To Transform Small and Medium Business Customer Support

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Why 2021 Is the Year To Transform Small and Medium Business Customer Support

Inventory Management Is the Unsung Hero of a Great Retail Experience

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Inventory Management Is the Unsung Hero of a Great Retail Experience

Consumers Are Spending on Home, and This Appliance Maker Is Focused on More Than Dishwashers and Dryers

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Consumers Are Spending on Home, and This Appliance Maker Is Focused on More Than Dishwashers and Dryers

How Lyft Used an Account-Based Marketing Strategy To Help Essential Workers

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How Lyft Used an Account-Based Marketing Strategy To Help Essential Workers

5 Sales Strategies To Carry Your Small Business Through the Pandemic and Beyond

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5 Sales Strategies To Carry Your Small Business Through the Pandemic and Beyond

How Online Mattress Delivery Became a $400 Million Business

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How Online Mattress Delivery Became a $400 Million Business

3 Tips for Building a Strong Technical Foundation With Salesforce

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3 Tips for Building a Strong Technical Foundation With Salesforce

4 Measures for Governments To Consider When Evaluating a Cloud Smart Service Provider

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4 Measures for Governments To Consider When Evaluating a Cloud Smart Service Provider

Why Clear Face Masks Benefit All Office Workers, Not Just Those With Disabilities

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Why Clear Face Masks Benefit All Office Workers, Not Just Those With Disabilities

Increase Employee Productivity by Decreasing Digital Clutter

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Increase Employee Productivity by Decreasing Digital Clutter

3 Ways Field Service Protects Revenue for Discrete Manufacturers

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3 Ways Field Service Protects Revenue for Discrete Manufacturers

How To Prepare for Your Salesforce Implementation

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How To Prepare for Your Salesforce Implementation

Transform Service With a 5-Layer Approach To Customer Experience Measurement

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Transform Service With a 5-Layer Approach To Customer Experience Measurement

Want Happier, More Engaged Customers? Define Your Digital Customer Service Strategy

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Want Happier, More Engaged Customers? Define Your Digital Customer Service Strategy

5 Tips for Manufacturers Going Direct To Consumer

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5 Tips for Manufacturers Going Direct To Consumer

Why "Shark Tank" Star Daymond John Writes an Annual Obituary

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Why "Shark Tank" Star Daymond John Writes an Annual Obituary

How the Estée Lauder Companies Started Selling Its 29 Brands From Home and Across the Globe

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How the Estée Lauder Companies Started Selling Its 29 Brands From Home and Across the Globe

What's New in the January 2021 Marketing Cloud Release

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What's New in the January 2021 Marketing Cloud Release

How Real-Time Visibility Builds Trust Into Every Service Appointment

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How Real-Time Visibility Builds Trust Into Every Service Appointment

3 Pitfalls of Inventory Optimization and How To Avoid Them

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3 Pitfalls of Inventory Optimization and How To Avoid Them

Why the Employee Has Become the #1 Stakeholder for Every Business

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Why the Employee Has Become the #1 Stakeholder for Every Business

What Is a CMS? Content Management Systems Defined

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What Is a CMS? Content Management Systems Defined

Vimeo's Video Marketing Strategy Promotes Stories of Small Business Success

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Vimeo's Video Marketing Strategy Promotes Stories of Small Business Success

'Return To Normal' Business Plans Must Include Vaccine Advocacy, Education, and Access

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'Return To Normal' Business Plans Must Include Vaccine Advocacy, Education, and Access

Free Resources To Help Women in Small Business

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Free Resources To Help Women in Small Business

How 5G Will Impact Media, Utilities and Energy, Financial Services, and the Public Sector

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How 5G Will Impact Media, Utilities and Energy, Financial Services, and the Public Sector

Vaccines Are Here but Uncertainty Remains - What Business Leaders Need To Consider Now

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Vaccines Are Here but Uncertainty Remains - What Business Leaders Need To Consider Now

Two-thirds of Cognizant's Employees in India and Philippines Received Bonuses When COVID Hit; Here's What Their EVP Was Thinking

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Two-thirds of Cognizant's Employees in India and Philippines Received Bonuses When COVID Hit; Here's What Their EVP Was Thinking

Why We Invest in Ethics by Design

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Why We Invest in Ethics by Design

Industry Leaders Highlight the 3 Trends in Customer Service You Need To Know Now

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Industry Leaders Highlight the 3 Trends in Customer Service You Need To Know Now

Dear Wiz: How Do I Get My Sales Reps To Use a CRM?

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Dear Wiz: How Do I Get My Sales Reps To Use a CRM?

How a Progressive Web App (PWA) Can Make Your Website Work Like an App

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How a Progressive Web App (PWA) Can Make Your Website Work Like an App

How To Create the Digital Experience 88% of Your Customers Expect

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How To Create the Digital Experience 88% of Your Customers Expect

Mark Cuban Shares 2021 Predictions: Small Businesses Should Prepare for the Post-COVID "Snapback"

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Mark Cuban Shares 2021 Predictions: Small Businesses Should Prepare for the Post-COVID "Snapback"

How the Pandemic Shaped Tech Across Industries: And Where We're Headed Now

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How the Pandemic Shaped Tech Across Industries: And Where We're Headed Now

Sales Leaders Share Top Advice for Success in 2021

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Sales Leaders Share Top Advice for Success in 2021

8 Essentials for a Successful Sales Kickoff Agenda (SKO)

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8 Essentials for a Successful Sales Kickoff Agenda (SKO)

Search Engine Optimization (SEO) Best Practices – and 8 Mistakes To Avoid

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Search Engine Optimization (SEO) Best Practices – and 8 Mistakes To Avoid

The Latest PPP Loan Update: Your Questions Answered About Government Funds for Small Businesses

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The Latest PPP Loan Update: Your Questions Answered About Government Funds for Small Businesses

Accenture and Salesforce Challenge You: Put Net Zero First for 2.5x Better Performance

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Accenture and Salesforce Challenge You: Put Net Zero First for 2.5x Better Performance

5 Ways Holiday Shopping Was Different in 2020

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5 Ways Holiday Shopping Was Different in 2020

How Automation Eliminated Thousands of Unanswered Customer Service Calls for This Financial Institution

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How Automation Eliminated Thousands of Unanswered Customer Service Calls for This Financial Institution

Why Low Code Is a Winner During the Pandemic

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Why Low Code Is a Winner During the Pandemic

PepsiCo Launched Two Consumer Ecommerce Sites in 30 Days - Here's What We Can Learn From It

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PepsiCo Launched Two Consumer Ecommerce Sites in 30 Days - Here's What We Can Learn From It

Providing Hope in the Form of a Chatbot

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Providing Hope in the Form of a Chatbot

4 Digital 360 Myths Busted – and How You Can Smooth Friction for Your Online Customers

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4 Digital 360 Myths Busted – and How You Can Smooth Friction for Your Online Customers

What Is CCPA? The California Consumer Privacy Act Checklist

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What Is CCPA? The California Consumer Privacy Act Checklist

How AI Is Helping adidas Boost Its Personalized Email Marketing Game

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How AI Is Helping adidas Boost Its Personalized Email Marketing Game

8 Retail Trends and Predictions for 2021

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8 Retail Trends and Predictions for 2021

The Spring '21 Release Is About To Bloom - Preview It Now!

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The Spring '21 Release Is About To Bloom - Preview It Now!

3 Ways To Become a Data Superhero

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3 Ways To Become a Data Superhero

Identifying Potential High-Revenue Partners Was the First Step in This Advertiser's Account-Based Marketing (ABM) Strategy

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Identifying Potential High-Revenue Partners Was the First Step in This Advertiser's Account-Based Marketing (ABM) Strategy

How 5G Will Impact Healthcare, Retail, and Manufacturing

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How 5G Will Impact Healthcare, Retail, and Manufacturing

How the Employee Experience (EX) Drives Lamborghini's Success

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How the Employee Experience (EX) Drives Lamborghini's Success

Customer Effort Score Cracks the Top 5 Most-Measured Service Metrics

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Customer Effort Score Cracks the Top 5 Most-Measured Service Metrics

How To Structure and Plan Your Digital Marketing Strategy in 2021

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How To Structure and Plan Your Digital Marketing Strategy in 2021

Why Office Safety Means More Than Social Distancing for This Small Business

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Why Office Safety Means More Than Social Distancing for This Small Business

Headless Commerce in 5 Steps – and How To Convince Your Org You Need It

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Headless Commerce in 5 Steps – and How To Convince Your Org You Need It

3 Things CMOs Can Do Now To Build a Bridge To the Future

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3 Things CMOs Can Do Now To Build a Bridge To the Future

For Deloitte Digital, Trust Played a Central Role in 2020

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For Deloitte Digital, Trust Played a Central Role in 2020

Tap Into Expert Advice for the Fastest Path To ROI With Salesforce Technology

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Tap Into Expert Advice for the Fastest Path To ROI With Salesforce Technology

Why Your Customer Loyalty Program Isn't Profitable – and How To Fix It

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Why Your Customer Loyalty Program Isn't Profitable – and How To Fix It

How One Company Is Using Technology To Vaccinate People Faster and More Efficiently

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How One Company Is Using Technology To Vaccinate People Faster and More Efficiently

How the Retail Customer Experience is Changing | The 360 Blog

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How the Retail Customer Experience is Changing | The 360 Blog

8 Tips for Working Parents (and the People Who Manage Them) During a Crisis

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8 Tips for Working Parents (and the People Who Manage Them) During a Crisis

How Focusing on the Customer Experience Helped Sonos Fuel 300% YOY Growth

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How Focusing on the Customer Experience Helped Sonos Fuel 300% YOY Growth

Purpose-Driven Organizations Reimagine Corporate Giving

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Purpose-Driven Organizations Reimagine Corporate Giving

Bentley Motors Accelerates Growth Through Connecting Customer Data

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Bentley Motors Accelerates Growth Through Connecting Customer Data

45 Inspiring Quotes About Business Growth - and Tips for Success

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45 Inspiring Quotes About Business Growth - and Tips for Success

Responsible AI in Marketing: Embedding Ethics by Design

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Responsible AI in Marketing: Embedding Ethics by Design

Zoom Connected With 30x Users in Just 5 Months; Here's How

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Zoom Connected With 30x Users in Just 5 Months; Here's How

2020 Wasn't All Bad - Really - Here Are 6 Incredibly Positive, Powerful Takeaways

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2020 Wasn't All Bad - Really - Here Are 6 Incredibly Positive, Powerful Takeaways

4 Common Myths About Technology That Hold Manufacturers Back

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4 Common Myths About Technology That Hold Manufacturers Back

A Leader in Online Learning Predicts the Future of Education

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A Leader in Online Learning Predicts the Future of Education

By Overhauling the Tech Used To Manage Grants the State of Utah Grew Trust With Constituents

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By Overhauling the Tech Used To Manage Grants the State of Utah Grew Trust With Constituents

Marketers Need To Be Data Security Pros, Too | The 360 Blog

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Marketers Need To Be Data Security Pros, Too | The 360 Blog

How a Toronto Hospital Launched a COVID-19 Assessment Solution in 4 Days

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How a Toronto Hospital Launched a COVID-19 Assessment Solution in 4 Days

AI Helped Us Stay Connected in 2020 - Here Are the Top Lessons Learned

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AI Helped Us Stay Connected in 2020 - Here Are the Top Lessons Learned

The Future of 5G Connectivity: How 23 Global Telcos Are Embracing 5G

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The Future of 5G Connectivity: How 23 Global Telcos Are Embracing 5G

Global Digital Sales Grow 36% on Cyber Week: 4 Findings and What They Mean for the Rest of the Shopping Season

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Global Digital Sales Grow 36% on Cyber Week: 4 Findings and What They Mean for the Rest of the Shopping Season

What You Can Do In 1 Hour To Enhance Your Customer Self-Service

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What You Can Do In 1 Hour To Enhance Your Customer Self-Service

What's on Tap for the Alcohol Industry? Going Direct To Consumer

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What's on Tap for the Alcohol Industry? Going Direct To Consumer

Dear Wiz: How Do I Hire Sales Ops Superstars?

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Dear Wiz: How Do I Hire Sales Ops Superstars?

Why the Future of Automation Is Human

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Why the Future of Automation Is Human

How PayPal Supports Its Global Business Community, Safely and Quickly, During the Pandemic

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How PayPal Supports Its Global Business Community, Safely and Quickly, During the Pandemic

Top App Development Trends for 2021

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Top App Development Trends for 2021

The Pandemic Already Cost $12 Trillion: Global NPOs Are Tapping Industry for Another $5 Billion To Stop It

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The Pandemic Already Cost $12 Trillion: Global NPOs Are Tapping Industry for Another $5 Billion To Stop It

One for All, All for One: A Manifesto for Brands To Usher in a New Era of Interdependence

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One for All, All for One: A Manifesto for Brands To Usher in a New Era of Interdependence

4 Possible Pandemic Outcomes Every Company Needs To Consider

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4 Possible Pandemic Outcomes Every Company Needs To Consider

Changes To Business Operations Will Remain Post-COVID, Say 81% of U.S. Small and Medium Businesses

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Changes To Business Operations Will Remain Post-COVID, Say 81% of U.S. Small and Medium Businesses

AI at Work: How Salesforce AI Could Make Therapeutic Decision-Making for Breast Cancer More Accurate, Affordable and Accessible

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AI at Work: How Salesforce AI Could Make Therapeutic Decision-Making for Breast Cancer More Accurate, Affordable and Accessible

How To Make an Emergency Customer Communications Plan

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How To Make an Emergency Customer Communications Plan

How Gap, Deluxe, Kellogg, and Others Got Creative During a Very Tough Year for Giving

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How Gap, Deluxe, Kellogg, and Others Got Creative During a Very Tough Year for Giving

A 459% Return on Investment in 3 Months? See How This Healthcare Provider Did It While Improving the Patient Experience

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A 459% Return on Investment in 3 Months? See How This Healthcare Provider Did It While Improving the Patient Experience

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