What happened down under at Shake I.T. Up - Service Management 2016 - Freshservice Thoughts
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Posted Aug 31, 2016 4 min read
What happened down under at Shake I.T. Up - Service Management 2016 - Freshservice Thoughts

"It's one thing to want to innovate, but how can you influence or implement those changes, and do you know where to start?" – Service Management 2016 The 19th national conference in Australia showed us a glimpse of how service management is evolving beyond the traditional ITSM. This year's itSMFA literally shook IT up by...

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