Everyone is eager to know when their orders will arrive. Businesses that deliver clear, timely updates often see happier customers, fewer inquiries, and better retention. More than 70% of customers who are satisfied with their deliveries are likely to increase their purchases by 12%. Using structured SMS templates is a simple and effective way to streamline delivery communication. SMS boasts an impressive open rate of 98%, significantly higher than email, ensuring your message reaches customers promptly. In this guide, we'll review the essentials of every compelling delivery message and share over 30 text templates to keep your customers informed and delighted every step of the way. Why SMS Is Perfect for Delivery Updates Instant Visibility Unmatched Engagement Better Customer Satisfaction Here's why text messaging is so effective for keeping customers in the loop about their deliveries: 1. Instant Visibility Text messages get noticed-fast. More than 90% of SMS messages are[click to continue...]