Associated with
Beth McEntee
Posted May 23, 2023
•
6 min read
What will the future of customer service look like? We asked 400 CS professionals to find out
We recently shared some early insights from our research into the effects of AI on customer service. Given how fast the industry is changing, we wanted to share more of the learnings that we've gotten from over 400 support leaders in North America to help support teams take advantage of this immense opportunity.
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