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S4 Ep. 1 Ascension "Spring Cleaning" Strategy for a Successful Migration to Cloud CX
Associated with
Ginger Conlon Ginger Conlon
Michael Logan Michael Logan
Brian Jones Brian Jones
11 min read
S4 Ep. 1 Ascension "Spring Cleaning" Strategy for a Successful Migration to Cloud CX
Genesys Genesys

Brian Jones of Ascension Technologies explains how the IT arm of Ascension Health was able to make improvement like downsizing to one dynamic call flow by being open to the art of the possible by partnering with Genesys.

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