Arrow left
Auto Dialer / Genesys / Podcast Episodes
S2 Ep. 12 The technology that drives empathy at scale
Associated with
Natalie Petouhoff Natalie Petouhoff
Ginger Conlon Ginger Conlon
Michael Logan Michael Logan
2 min read
S2 Ep. 12 The technology that drives empathy at scale
Genesys Genesys

Dr. Natalie Petouhoff, Senior Strategic Business Consultant Director at Genesys, explains why empathy makes good business sense and how technology can enable it at scale.

Other content from Genesys
Explore all
How AI-powered tools revolutionize workforce management
Article
How AI-powered tools revolutionize workforce management
Will AI Eliminate Jobs or Improve Contact Center Efficiency?
Article
Will AI Eliminate Jobs or Improve Contact Center Efficiency?
Using AI in Customer Service to Cultivate Trust, Not Fear
Article
Using AI in Customer Service to Cultivate Trust, Not Fear
Top 4 Factors for Evaluating a CCaaS Platform
Article
Top 4 Factors for Evaluating a CCaaS Platform
Featured by Salesforce
4 Ways Manufacturing Marketers Drive Innovation
Featured
Article
4 Ways Manufacturing Marketers Drive Innovation
Salesforce Claimed Salesforce