Arrow left
Auto Dialer / Genesys / Podcast Episodes
S2 Ep. 12 The technology that drives empathy at scale
Associated with
Natalie Petouhoff Natalie Petouhoff
Ginger Conlon Ginger Conlon
Michael Logan Michael Logan
2 min read
S2 Ep. 12 The technology that drives empathy at scale
Genesys Genesys

Dr. Natalie Petouhoff, Senior Strategic Business Consultant Director at Genesys, explains why empathy makes good business sense and how technology can enable it at scale.

Other content from Genesys
Explore all
Contact Center Software Integrations You Can Use Today
Article
Contact Center Software Integrations You Can Use Today
Extend Customer Service Email Support with Email Parking
Article
Extend Customer Service Email Support with Email Parking
Contact Center Software Costs and Implementation Strategies
Article
Contact Center Software Costs and Implementation Strategies
Making Your Customer Service Experience Merry and Bright Over the Holidays
Article
Making Your Customer Service Experience Merry and Bright Over the Holidays
Featured by Salesforce
What is Account-Based Marketing?
Featured
Article
What is Account-Based Marketing?
Salesforce Claimed Salesforce