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Building Brand Loyalty Through Frictionless Customer Support | Twilio Segment Blog
Associated with
Kailey Raymond Kailey Raymond
Adele Hedden Adele Hedden
35 min read
Building Brand Loyalty Through Frictionless Customer Support | Twilio Segment Blog
Segment Segment

In this episode, Adele Hedden, Head of Customer Experience at Faire, talks about how to build a proactive customer service model built on data and the metrics you should be tracking to improve CX.

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