Associated with
Olivia (Schwan) Adkison
6 min read
5 Stats That Prove Customer Service Enablement Should Be the Next Sales Enablement
The customer service agents on your team-whether you've got one or 1,000-are the frontline of your business. They impact your bottom line, attrition, NPS and more, and it's time we enabled them to be exceptional in their customer interactions and careers.
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