Improving Customer Engagement with Unified Data | Twilio Segment Blog
Associated with
Kailey Raymond Kailey Raymond
José Francisco Valiente José Francisco Valiente
39 min read
Improving Customer Engagement with Unified Data | Twilio Segment Blog

In this episode, Pepe Valiente, Senior Management Consultant at IBM Garage, talks about the risks of digital transformations and the importance of personalization, simplicity, and privacy for the customer experience.