Shep Hyken on fostering the cult of the customer | Inside Intercom
Associated with
Shep Hyken Shep Hyken
Dee Reddy Dee Reddy
Ali Biggs Ali Biggs
Posted Sep 17, 2020 28 min read
Shep Hyken on fostering the cult of the customer | Inside Intercom

Customer service expert Shep Hyken chats to Intercom's Ali Biggs about what has changed in the world of customer service and what has stayed the same.