To better serve the world's most forward-thinking companies, Intercom's Sales Enablement team was in dire need for a tool that allowed them to capture customer conversations, sync them directly to Salesforce, and action them appropriately. Founded in 2011, with offices in San Francisco, London, Chicago and Dublin-Intercom is the world's first customer messaging platform helping more than 25,000 internet businesses grow-including the likes of New Relic, Sotheby's and Shopify.