In the age of AI, being a team that shows up for clients meaningfully will be one of the few differentiators left.
When everybody has data and insights at their fingertips, genuine rapport and connection are one of the few things you can do differently from your competitors. 
From showing deep curiosity, and empathy to collaborating more effectively - a client-centric approach is built to last and generate real solutions that matter.
This webinar will show you why it is important to deeply understand your client and how you can help them across the buyer journey, driving the sale in a way that works for both of you.
Join David Clayton and Sophie Carter as they show you the skills needed to learn a repeatable framework to engage every client with a balance of empathy and strategic rigour, maintaining commercial focus and control throughout the sale.
You will:
- Learn about the Pre-Mortem technique that can help you discover and mitigate risks in your deals before they occur.
- Understand how you can safeguard your biggest and boldest commercial opportunities.
- Learn how to find and enrol the different people and stakeholders you need to get your deals across the line. You'll identify who can influence if the client says yes or no and 'get' what they care about.