Welcome to Not Another Bot: The Generative AI Show, where we unpack and help you understand the rapidly evolving space of conversational experiences and the technology behind it all. I'm your host, TJ, and our guest today is Dr. Natalie Petouhoff. Natalie is a renowned business consultant in technology, business transformation, and customer and employee experience. She is also a member of Abundance360, an entrepreneurial community of business leaders, executives, and entrepreneurs.

Join us as we delve into the exciting world of AI and its impact on enhancing customer experiences.