Associated with
Sarah Olson
Trishia Mercado
Chris Korhonen
Jiri Fait
Posted Oct 4, 2022
•
10 min read
How software and cloud services companies can scale CX with self-service and intelligent triage
The secret to providing customer service at scale? Help your customers find answers on their own using AI, help centers, and community forums.
More
Ways to Read:
🧃
Juice It
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
Zendesk
Explore more in
CRM
Featured by Keap
