Increasing net retention requires an innovative approach to CX
Associated with
David Schroeder David Schroeder
Ali Rayl Ali Rayl
Sarah Olson Sarah Olson
Posted Oct 5, 2022 11 min read
Increasing net retention requires an innovative approach to CX

Growth at all costs is a losing strategy. In software and cloud services, increasing net retention is the key to long-term success.

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