Associated with
Jeff Toister
How contact center leaders can successfully engage remote agents
This blog post is a recap of our recent webinar titled 'How to Engage Contact Center Agents'. The webinar was conducted by guest speaker Jeff Toister, the bestselling author of four books, including the popular Service Culture Handbook. Jeff also has 12,000+ customer service professionals subscribing to his customer service tip of the week, and over 3 million people who have participated in his LinkedIn courses.
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