What happens when your agency hits a rough patch and complacency sets in?
How do you even know if you or your team is being complacent in how they approach or grow the business?
It's a situation many leaders dread, yet it's a potential turning point for innovation and growth. Today, we're diving into a transformative story where tough times spurred dramatic changes and led to a culture of innovation.
Our guest is Grant McKinstrie, the Digital Position. At the beginning of the year, his agency faced significant challenges that revealed a level of complacency he couldn't ignore. Instead of succumbing to the pressure, Grant and his team rallied together, revamped their processes, and reignited their innovation spark. In just a few transformative months, they achieved more than they had in the previous half-year. Grant is here to share how they turned obstacles into opportunities for growth and pushed their agency to new heights.