How To Boost End-User Adoption Using Gamification | Gainsight
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 Brittany Habel Brittany Habel
Posted Jan 24, 2018 7 min read
How To Boost End-User Adoption Using Gamification | Gainsight
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In the world of Customer Success, the word "adoption" is essentially synonymous with customers' usage of our product. But as a Gainsight administrator, "adoption" inspires a different interpretation: our CSMs usage of Gainsight and the various workflows associated with it.