Organizing for the Transformation in Operations | IDC Blog
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Kevin Prouty Kevin Prouty
5 min read
Organizing for the Transformation in Operations | IDC Blog

The Future of Operations is defined by operations becoming more tightly aligned with the market and customers. A key part of that is a better and more dynamic connection between the transaction-oriented systems and the process-oriented systems in operations. This is known as IT and Operations Technology (OT) convergence.

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