Loyalty: a small word with big implications across the retail industry. In this 3-part series, Robyn Hill, Head of Retail/CPG APAC AWS is joined by Gavin Watson, Senior Lead Marketing, Creative, Retail and Manufacturing at monday.com and Brett Raven, Managing Director at Accenture Son, to discuss the three types of loyalty successful retailers need to consider.

In part 2 we discuss the less considered loyalty between retailers and their suppliers and business partners, and how to remove the friction points in that relationship.