How AI Can Aid-and Hurt-Customer Communities
Associated with
Carrie Melissa Jones Carrie Melissa Jones
Dan Kalmar Dan Kalmar
How AI Can Aid-and Hurt-Customer Communities

In the time of AI, Carrie Melissa Jones believes we need community now more than ever. In this episode, Carrie shares AI's positive and negative impacts on community building, how not to lose our humanity in the age of AI, and some AI tools that can help you scale your customer community efforts the right way

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