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Experienced technology leader successfully managing global operations and engineering teams, data center systems infrastructure, and supporting multiple concurrent software projects. Particularly interested in opportunities to build virtual operating environments, and process re-engineering efforts helping organizations improve their IT and business processes by balancing organizational goals, quality objectives and team capabilities.
Specialties: • Proven ability to attract, train, retain, a strong team capable of meeting aggressive deadlines and producing superior results.
• Extensive customer support experience with a strong focus on customer requirements and customer satisfaction.
• Successful track record of process and performance improvement leveraging ITIL framework resulting in productivity gains and lower operating costs.