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Grill'd + Zendesk: Ready to scale with an agile customer support system
May 11, 2023
Case Study

Overseeing a team of CX professionals who are dedicated to delivering exceptional support and engagement for our guests and restaurants nationwide.
Working within Grill'd's marketing team to analyse guest feedback and satisfaction data. Utilising insights to inform our marketing campaigns and overall business strategy, Ensuring that we're delivering the right message to the right audience at the right time.

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case study