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I 💙 operations and I 💙 enablement.
For 20 years, my focus has been ensuring customers have what they need to be successful; initially as an individual contributor in customer success. And then later as a manager in operations and enablement across sales, marketing, customer, sales engineering, and product functions.
I am passionate about the "Ops Pie":
📊 Working "on the business" with insights, strategy, planning, and programs.
⚙️ To focusing "in the business" with process, systems, and data. When those come together and are orchestrated correctly, the sellers we support can best support our customers - and that's really all that matters.
My professional mission has three key ingredients:
🍎 To support sellers with everything they need to be competent and confident - for our customers.
🛠️ To build operations and enablement teams that are well-oiled, results-driven machines which all internal teams love to work with.
🙋♀️ To be a woman in business who lifts up and amplifies others in any way possible.
I'm still learning myself, but happy to share what I have learned:
✏️ Written content is available in the "Featured" links below and at hashtags like #SalesOps #SalesEnablement #RevOps #RevOpsOrSalesOps #LadyLeaders
📱 Podcasts: SaaStr, Sunny Side Up
📣 Conferences + Webinars: LeanData OpsStars, Boston Consulting Group, TOPO Summit, SaaStr, Outreach UNLEASH, Growth Marketing Conference, SalesLoft RAINMAKER, InsightSquared RAMP, InsideSales.com ARMY OF SALES REPS, IIEX NA