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Innovating the customer journey from onboarding to renewal, providing outstanding customer experiences and outcomes along the way. This includes leadership for Professional Services, Technical Operations, Customer Success, Account Management, Product Support, and Renewals teams globally.
Skilled in Training Delivery, Management, Software as a Service (SaaS), Business Development, and Business Process Improvement. Strong operations professional, graduating with an MBA from the University of Massachusetts Boston in 2023
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podcast episodes
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video
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webinar