Mads Fosselius

Mads Fosselius

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Why Customer-Led Buying Is the Way Forward for SaaS
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I’m passionate about building companies and software that empower customers and businesses to build stronger bonds - much like the connection between friends.

I believe that the future of customer service is build by a strong bond between companies and their customers, and I want to create a world in which every customer and customer service employee feels appreciated.

I imagine a world where everyone - employees, customers, business partners - treat each other as friends. To the benefit of businesses, their employees and customers everywhere.

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