Malcolm’s first Sales Engineering management role came despite him explicitly stating in the interview that he didn’t want to be a manager! However, he realised that the universe was telling him something, so decided to embrace it. Since then, he has run sales engineering teams large and small for Fortune 500 companies, pre IPO startups, and some in between (both private and public). In every case, it has been his mission to both increase the contribution that sales engineering makes to the company, and to positively affect the careers of his team members.