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I'm a Customer Service expert with a proven track record of managing teams ranging from 10 to 280 HC. I'm passionate about leveraging modern technologies to optimize and reduce costs while delivering exceptional customer experiences.
My mission is simple: "Bring joy to others." I believe in the power of relationships, support, and trust as the foundation for achieving goals effortlessly in an environment filled with gratifying challenges.
One of my most outstanding achievements has been building and recruiting a rapidly growing team of operational visionaries who see no limits and thrive on overcoming obstacles. We've successfully tackled automation, optimization, and cost-reduction initiatives.
I aspire to support organizations where engaged employees collaboratively create products or services that enhance people's lives—a place where passion, respect, and cooperation are embedded in the organization's DNA.