Nicole Nevulis

Nicole Nevulis

LinkedIn

Latest Content

Verint Verint
Insights to Inspire Inclusion
Insights to Inspire Inclusion
Mar 07, 2024
Article
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A Customer-Centric Approach to Back-Office Operations
A Customer-Centric Approach to Back-Office Operations
Jan 21, 2024
Article
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What Back-Office Managers Can Learn from Hockey
What Back-Office Managers Can Learn from Hockey
Dec 11, 2023
Article
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Extending WFM into the Back Office Is Easier with a WFM Center of Excellence
Extending WFM into the Back Office Is Easier with a WFM Center of Excellence
Nov 17, 2022
Article
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Extending WFM Into the Back Office: Integrating WFM Practices
Extending WFM Into the Back Office: Integrating WFM Practices
Nov 17, 2022
Article
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A Maturity Path to Extend WFM into the Back Office
A Maturity Path to Extend WFM into the Back Office
Nov 02, 2022
Article
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Top 6 Challenges in Extending WFM Beyond the Contact Center
Top 6 Challenges in Extending WFM Beyond the Contact Center
Nov 02, 2022
Article

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