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As a Senior Conversation Design Advocate at Voiceflow, I weave experiences in Retail, Insurance, Telecommunications, Rewards, and Finance into crafting compelling conversational AI. Away from work, I tinker with large language models, building conversational apps that strive to make AI feel less mechanical and more natural.

I'm dedicated to establishing best practices in our industry and am proud to share my insights on numerous industry podcasts and through my writing on Voiceflow's "Pathways". If you're up for transforming AI conversations from routine to riveting, you're in good company.

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