Rahul Garg

Rahul Garg

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Set Bot Confidence Thresholds
Article
Set Bot Confidence Thresholds
Genesys Genesys
Rewriting the Agile Manifesto for AI in Customer Experience
Article
Rewriting the Agile Manifesto for AI in Customer Experience
Genesys Genesys
Optimizing Your Bot: An AI Love Story
Article
Optimizing Your Bot: An AI Love Story
Genesys Genesys
Drive Growth in CX and EX with Conversational AI
Article
Drive Growth in CX and EX with Conversational AI
Genesys Genesys
Measuring AI Quality: Bias, Accuracy and Benchmarking for Conversational AI
Article
Measuring AI Quality: Bias, Accuracy and Benchmarking for Conversational AI
Genesys Genesys
Play Games24x7 implements proactive customer service for its skill gaming apps
Case Study
Play Games24x7 implements proactive customer service for its skill gaming apps
Zendesk Zendesk

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