Ted Flanagan

Ted leads the Customer Success & Solution Engineering teams at LiveRamp, responsible for delivering successful end-to-end customer engagements. Formerly Chief Customer Officer at Habu (acquired by LiveRamp in February 2024), Ted's teams span the full customer lifecycle and are responsible for ensuring that industry's biggest collaboration network delivers business value back to its participants. His teams partner closely with customers to help them drive growth and ensure ROI from their data collaboration initiatives. He brings over a decade of experience advising the world's leading brands on how they can better leverage data and technology. Based in New York City, Ted is always eager to brainstorm and problem solve with customers, partners and prospects.

Previously, Ted led Customer Success and Professional Services for the Salesforce Marketing Cloud's Data & Identity products. Ted joined Salesforce in 2016, via the Krux acquisition, where he had held similar leadership roles in client services. He arrived at Krux after stints in consulting and business development within IBM's media practice. Ted has an MBA from Columbia Business School and majored in American Literature at Middlebury College. He lives in Fair Haven, NJ with his wife and four children.