I am an experienced, productive, and enthusiastic leader working in the field of training and development. Qualifications: * Skilled in the areas of needs assessment, training program design and development, and execution of instructional materials using various learning methodologies in the workplace environment. Experienced facilitator having conducted training sessions in a classroom setting as well as conducting training virtually. *Relationship Development: Builds and maintains enduring customer relationships to instill confidence and trust with company products. Strong interpersonal skills combined with over 10 years of experience in group facilitation that encourages participation of all learners in instructional settings. *Strengths & Accomplishments: Demonstrated strengths in leadership, public speaking, time management, project management, and group facilitation. Process Development & Improvement, Government Regulatory Compliance, Tax Preparation Expert, Database Monitoring, Loan Processing, Financial Aid Processing, Educational environment experience, Exceptional interpersonal, communication, and networking skills.

Results-driven executive with over 20 years of driving commercial success within large corporate and high growth B2B SaaS environments. Proven ability to develop and execute partner programs to source and influence revenue and craft a technology ecosystem that delivers tremendous value to partners and customers. I’m energized by creating strategies, frameworks, culture, and relationships that help teams and partners win together.

Executive with 11 years in IT management & eight years as member of professional services & local government Senior Leadership Teams. Designed & executed enterprise IT strategies & roadmaps, achieving 94% SLAs, delivering capability uplifts including digital transformations & automation. ___________________________________ Key Achievements  Delivered a Mobility roadmap and investment strategy, enabling 400 Council users to work remotely & securely within two days when COVID challenges arrived.  Digitisation & process automation at both William Buck & Moorabool Shire to deliver paperless processes, driving industry-leading efficiency & reducing key client-facing cycle times by 80%.  In only two-months, created a three-year IT roadmap to address significant risks & move disaster recovery restoration times from 36 - 48 hours to 90 minutes with an AWS solution.  Successfully created IT strategies endorsed at board level. Planned & executed on technology roadmaps including cloud transitions, digital transformation & business process automation. Operational Excellence & Leadership ► Led departments with up to four direct & 12 indirect reports based across Australia. Ten years managing budgets up to $4M OPEX & $1.5M CAPEX, including budgeting and forecasting. ► 13 years in vendor management & procurement, having negotiated deals up to $1.4M. ► 13 years leading Service Delivery. Managed transitioning services in-house & to cloud services (AWS, Azure, M365) programs. Empowering Innovation & Transformation ► Seven years of board-level engagement including strategy papers, risk assessments, presentations, reporting, business cases & roadmaps. ► Developed & delivered enterprise-wide IT plans & technology roadmaps. Produced architecture & design for cloud transitions, digital transformation & automation. ► Eight years in change management. Led major initiatives from strategy to delivery, including IaaS, SaaS, BPR/BPI, IT security uplifts & risk mitigation.

Product Manager for Oracle Business Intelligence family of products with a background in software development and managerial roles.