I host the podcast Unthinkable, write the weekly newsletter Playing Favorites, and develop podcasts and docuseries for mission-driven brands, authors, and entrepreneurs. I'm also a frequent keynote speaker, and the author of the book Break the Wheel.
It is my personal, professional mission to help others make work that matters -- to their careers, their companies, and their communities.
I see creativity as a form of problem solving and leadership. It's a means of raising your hand to lead and investigate and improve things, and I want to help others frame their work as such. That can help us see the work and the world better and differently.
Before becoming a content entrepreneur, I held marketing and media roles at Google, HubSpot, and the VC firm NextView.
My biggest ambition and maybe grandest delusion is to be the Anthony Bourdain of business storytelling :)
Founder and CEO At Pavilion | WSJ Best Selling Author | Podcast Host
Community Builder, Revenue Leader, and Podcast Host.
Founder of Pavilion, the leading community for high growth Go To Market (GTM) executives in the world with over 10,000 Members and Chapters in every major global tech hub. Sam is also the WSJ best-selling author of "Kind Folks Finish First: The Considerate Path to Success in Business and Life." He's also a co-host of the Topline Podcast where he interviews global technology leaders weekly. One of the most respected voices in technology and GTM, Sam has spent the last 25 years as a senior revenue leader at companies like Gerson Lehrman Group, Vimeo, The Muse, and Behavox.
- WSJ Best Selling Author of ""Kind Folks Finish First""
- Co-Host of Topline Podcast
- Top B2B Influencer with over 100K+ followers on LinkedIn
PROFESSIONAL SUMMARY:
I am an accomplished, working on certification for ORACLE Database Administrator, and IT security expert with over 6 years of experience with in-depth knowledge and proficiency in Backup & Recovery, Security Implementations, Database Design, Monitoring & Tuning, Migration, Upgrades, Cloning, and Replication. I am also proficient in an assortment of technologies including Oracle 10g, 11g and 12c, MySQL and MS SQL Server. I possess extraordinary written, verbal, analytical and organizational abilities. I am proven leader with motivational management style, a solid reputation for building and retaining highly motivated teams and development of innovative solutions. I am an energetic achiever who can successfully manage multiple priorities and perform tremendously under pressure.
With over 10 years of experience in digital operations and customer experience, I am a passionate and driven leader who strives to deliver exceptional results and value for my organization and clients. My core competencies include process automation, strategic planning, project management, customer success, and marketing automation. I am currently the Director of Revenue Operations at Bright Horizons, a leading provider of high-quality child care and early education, where I oversee the lead-to-revenue processes, analysis, and reporting.
I have developed and implemented tools and data structures that help executives identify and address process inefficiencies, data discrepancies, process gaps, and individual performance. I have also collaborated with 60 different customer-facing departments to establish a new department that oversees customer success, from how prospects find us to onboarding new customers and every touch point in-between. I have earned global recognition for launching a seamless customer experience project that significantly increased revenue growth.
I have won the Pinnacle Marker Award for steering a customer-centric culture and environment. I am also a proud Pardot Trailblazer and a volunteer community leader who organizes quarterly meetups for B2B marketing professionals who want to grow their skills and knowledge in marketing automation.
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