I love building small businesses. I went to law school and business school, but I couldn't get excited about going to work for a big consulting or law firm. Small business growth is what I love. I get to do that every day at Infusionsoft... helping OUR business grow by helping tens of thousands of entrepreneurs grow their businesses using our marketing and sales software.
Specialties: All things related to small business growth.
I run a done-for-you podcasting service for B2B tech marketers
I'm the Co-Founder of Motion and I help small marketing teams at B2B technology companies launch and run podcasts. The video podcasts I produce help customers publish more high-quality content consistently, develop new relationships within their industry, and get their team excited about marketing again.
Product Leader - Demand Gen and Customer Experience
Product manager with over 15 years of agile product management experience in financial services. Deep domain expertise in customer acquisition & management for card issuers, core transaction processing and digital marketing for card networks, ACH payments, commercial lending and multi-channel digital customer experience (B2C, B2B & B2E). Proven track record of defining a customer-driven product vision and successfully delivering the product road map.
I am a customer focused product enthusiast with broad range of skills in business leadership, product development, strategy, business analysis and modeling.
My work and academic experiences have spanned strategic product ownership, relationship management, market potential, competitor analysis and innovative product development to meet user/customer needs. Further, I have an expertise in product prioritizing, roadmap development, pricing and ability to work across cross-functional teams.
I specialize in in building Gen AI enabled game changing, innovative, fun and engaging products. Thought leader in subscription , membership and customer loyalty. At Godaddy I am responsible for the strategic global subscriptions program to drive long term growth within and the company’s 21 million customer. In the past I have led billion $ product transformation to ' bend the curve' at Samsclub, incubate WalmartPlus business using behaviour and data science. Iam an innovator and architect of Patent pending 'best in class' Omnichannel and Fintech experience. Empathetic people leader managing large cross functional teams driving impact through influence and vision.
Domain Expertise
Product Management- Hypothesis driven product roadmapping, Product Acceleration , Lean Product , Design Thinking
Metrics - GMV, AD Revenue, LTV, First Place Walletshare, Conversion, Member Savings,
Membership Ecosystem - Growth hacking, Acquisition, Engagement, Retention, Subscription, Membership Benefits, Freemium Model, Add ons, Tiers
Last Mile Ecosystem - Last mile delivery, Pickup, Express Delivery, e-com Shipping
Marketing-Tech Ecosystem - SEO, SEM, Email, CRM, Push, Promo Engine, Personalization, Monetization
Customer-Tech Ecosystem - Ad Tech, Mobile, Customer Care, Web , E2E experience/design Optimization
Customer Data Ecosystem - 360 Customer Profile, Account, Identity, A/B Testing,Trust/ Safety
FinTech Ecosystem - Credit Card Experiences, Wallet , POS, Self Checkout, Card usage , Card Approval, Payment success optimization, Gift cards, Scan & Go
Platforms - problem centric AI / ML , E-commerce , Cloud , Merchandising / Pricing platform, Data Lake platforms, Ad platform,
Senior Technical PM with over 8 years of PM experience in building products that make people more efficient and impactful in what they do. I've worked at both large and small companies, thus having PM experience that ranges from managing products E2E with global scale and cross-functional teams (ex. data science, engineering, design and legal) to those requiring green field product discovery and execution in a scrappy environment.
Brand, Content & Merchandising Manager bij Smartphonehoesjes.nl
Senior e-commerce manager with a passion for retail, customer behaviour and leadership.
Experienced in the field of:
- Strategy & Execution
- Product Experience (PX) & PIM
- Customer Experience (CX) & Customer Journey
- Category Management
- Team Transformation
- Omni-Channel Retail
Share this
Share to:
- or -
Copy the URL below and share to your favorite social platforms.
How it works
The shared link will allow the reader to click through to the final url for this piece, skipping the need to sign up or log in to engage with the content.